Our products are used for many years. They offer blissful moments and sensual experiences tailored to your individual needs and desires. The premium quality of hansgrohe products is not only reflected in their impressive design standard and material properties but also the joy that they offer you now and for many years to come.
When it comes to design and function, the Hansgrohe Group has been raising the bar for almost 125 years. To make our customers happy, we strive for continual improvement – whether with award-winning design and user friendliness, a voluntary manufacturer’s warranty or a service centre that deals with all your technical needs.
hansgrohe products are built to last. After all, genuine quality stands the test of time. Our customers can rely on the highest quality with regard to materials, design and functionality. While trends come and go, the perfect bathroom remains timeless. We therefore design our products to be visually durable and ideal for mixing and matching – with a clear design aesthetic that goes with a wide range of interior styles.
The reliability of the products shines through with even the first touch: the materials and connections feel solid, precise and yet pleasantly light and smooth. This impressive feel evokes a sense of confidence and makes our solutions an integral part of any home. The product range also comes in a wide range of colours and finishes for every taste. This optimally combines style and technology – for products that impress both now and in the future. Quality that you can see, feel and enjoy every day.
When it comes to product quality, we are committed to going above and beyond. As such, we have set ourselves our own guidelines and hansgrohe standards that are far stricter than legal requirements. Our products are rigorously tested – by teams of engineers and people who use them every day. The in-house hansgrohe laboratory subjects taps and showers, thermostatic mixers and kitchen accessories to extreme conditions to test their durability, functionality, suitability for sustained use and resilience to household chemicals. How? A few examples:
hansgrohe hand showers are put through their paces in over 20 test procedures. These simulate years of daily use in just a few weeks.
hansgrohe Select buttons, our mechanical operating buttons, are pressed 10,000 times for each spray type. That equates to 30,000 tests for every 3-spray shower.
hansgrohe prototypes and products are always tested by plumbers in field studies.
hansgrohe mixer cartridges are produced in our own factory as we prefer to manufacture these kinds of key components ourselves.
Cleaning-product tests thoroughly check the resistance of the finishes to the cleaning products we recommend.
Premium products aren’t created overnight. They are developed, tested and refined. Time and again. At hansgrohe, we are never fully satisfied and repeatedly tweak every product that we produce, raising the bar that little bit higher every single time.
Hartwig Gross, Mitarbeiter Labs
All manufacturers have to fulfil legal requirements, but here at hansgrohe we go above and beyond these in our endeavour to achieve perfection. As part of our corporate philosophy, we grant you a voluntary manufacturer’s warranty of five years* on showers and taps and 20 years* on ceramics. What’s more, spare parts can be conveniently ordered online, with 15 years of guaranteed availability.
Here at hansgrohe, we think in terms of solutions, even when it comes to service, and have one aim: to make customers fans of our brand. We therefore offer you quick and comprehensive service across all channels. We are also there for you in person: come and meet us at our trade fairs and events or immerse yourself in one of our water worlds.
From tradespeople and retailers to planners and architects, our specialist partners even use our expertise 24/7 – with our online support services and training courses. The hansgrohe master service offers bathroom and plumbing specialists professional information and advice on all matters. We even receive ‘Best of’ awards from our professional HVAC partners for this extraordinary service. And if professionals are well trained, you will receive the best service too.
When producing your bathroom and kitchen products, we are committed to using top-quality materials, high-tech design and precision work. As a global company, all of our production sites follow the same quality commitment, regardless of where in the world they are located. We are proud of every step of our production process and ensure that our high standards are met in all of our factories in order to fulfil our customers’ varied needs. Shorter transport routes also mean fewer CO2 emissions.
With eight production sites (four in Germany and one each in the USA, China, France and Serbia), 35 subsidiaries and 21 sales offices, we supply our products to more than 152 countries. Wherever in the world you are, we are here to support you and inject trusted hansgrohe quality into your bathroom.
When it comes to plumbing products, safety, hygiene and impeccable functionality are key. Health takes top priority: hansgrohe products comply with the most stringent international standards, have all important accreditations and are easy to install. This highlights the high standards we set ourselves as a brand manufacturer with regard to quality and both consumer and environmental protection.
Our commitment to quality is confirmed by globally independent testing and certification companies such as TÜV, KIWA and DVGW, for example, with regard to the protection of drinking water and customers, economical water and energy consumption or safe usage and electronics.
These certifications, together with the external monitoring of our production and installation processes, confirm that our products meet multiple international standards.
