This page contains helpful tips and answers to frequently asked questions about repairs and fitting spare parts. Select the question that you need below to view the answer.
Information about spare parts and technical publications such as dimensional drawings, installation manuals or service instructions can be found on the relevant product page on our brand website www.hansgrohe.co.uk.
Are you a bathroom expert requiring in-depth information on the products from the AXOR and hansgrohe brands? Please visit our specialist partner portal. Our PRO website also features a comprehensive product catalogue, bathroom planning information, tips and tricks for consultation, planning and installation and much more.
If the shower head does not empty at all or does not empty fully after the shower, this process may occur after a few minutes or hours.
It depends on the surface tension of the water. Please therefore try the following tips:
A dirty aerator can cause low flow performance. You can find a detailed description of how to clean it here.